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Modern Communications in Management тест Синергия ответ
Modern Communications in Management тест Синергия с ответами 100% баллов. 25 вопросов из теста ниже. … philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose · communicating with candor · non routine communication · communication champion · communication channel …gives a flow of information among members · working from anywhere · ethical communication · chain communication network · channel …is as important as the message itself. · when to use rich channels of communication · when to use electronic channels of communication · the 5 ps · the selection of communication channel is.... …is the process by which information is exchanged and understood by two or more people · manager communication · routine communication · communicating w candor · goal of manager communication …involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level · "we are prevail! we are Virginia tech." · rich channel of communication · the correct use of language · the art of persuasion …enables a manager to determine whether the employee correctly interpreted the message · the 5 Ps · manager communication · feedback · components of communication A process by which meanings are exchanged between persons through a common system of symbols and/or sounds · collaboration · language · communication · feedback anything that interferes with the reciever understanding the message is called… · feedback · noise · channel · encoding Communication going downward from managers to employees is … diagonal communication · downward communication · verbal intonation · lateral communication Converting a message into symbols like gestures or written, spoken is … · communication · encoding · feedback · noise Different working hours, langauge barriers, different cultural norms are … · classification of communication methods · factors affecting complexity of communication · main goal of controlling comms · performance reports encoding, formulating a message, selecting a communication channel, decoding, and feedback are … · communicating w candor · how to be an active listener · components of communication · communication channel How can the words “Interactive, Push, Pull” be referred to collectively · communication process elements · classification of communication methods · main goal of controlling communication · communication How can the words “Problem solving, teamwork, listening” be referred to collectively · communication · greatest threat to projects · noise · most important non-technical skills Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are … · grapevine · symposium · Town Hall meeting · roundtable Jargon is… · specialized terminology or language that members of a group use among themselves · disregarding rational thinking and instead making emotional decisions · deliberate manipulation of information to make it appear more favorable to the receiver · cognitive barrier Status, Progress, Forecasts are… · enterprise process · performance reports · financial and accounting information · suggestions for improvement Stigma of working from home lifted, it can be intrusive because home life and work are merged implies … · chain comm network · choosing the right media · working from anywhere · decoding the 5 Ps are about … · when to use electronic channels of communication · how are managers sense-givers · how to give more effective presentations · when to use rich channels of communication The feature of how well this method conveys interpersonal warmth is called … · interpersonal warmth · interpersonal communication · formality · complexity capacity The feature of this method that allows the message to be easily browsed or scanned for relevant information is called … · encoding ease · confidentiality · scanability · formalit The situation when one person tells everyone is called … · encoding ease · feedback · wheel communication network · ethical communication The variety of patterns of vertical and horizontal flows of organizational communication is … · workplace socialization · interpersonal communication · communication networks · organizational communication What are sender, reciever, message, media, noise? · performance reports · classification of communication methods · communication process elements · noise Workplaces that have few physical barriers and enclosures are … · informal communication · open workplaces · cost · social media |